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Parent Partner- Part Time (The Guidance Center)

 In Job Postings

Job Posting: Parent Partner – PART TIME

Location: Long Beach Office, 1301 Pine Ave. Long Beach, CA 90813

Classification/Status: Non-Exempt/ Part-Time

About The Guidance Center (TGC):

The Guidance Center is a private, nonprofit community agency incorporated in California in 1946. We
operate four mental health service delivery sites in southeast LA County, including Long Beach, San
Pedro, Compton, and Avalon (Catalina Island). The mission of TGC is to provide comprehensive mental
health treatment to our community’s most disadvantaged children and their families struggling with
mental illness and abuse, leading them toward a positive and productive future. TGC offers a
competitive benefits package including medical, dental, vision, 403b with employer match, vacation,
and 12 paid holidays.

Summary Statement:

The Parent Partner serves as a “bridge” to families’ enrolled in the Mental Health Program and must
have a demonstrated commitment to do “whatever it takes” to help families make progress on their
particular paths to wellness. This includes, but is not limited to, identifying and conducting
outreach and engagement activities for families who face difficult challenges and may be hard-to-
reach and hard-to-engage, such as the un-served, under-served, and inappropriately served
populations, children/youth with a history of hospitalizations, and/or group home, and homeless
families who would benefit from treatment and other supportive services. The Parent Partner assists
parents in navigating through the complex public systems (DCFS, DMH, Probation, local schools,
medical hospitals and/or Regional Center) that impact their lives and will refer and link families
to community based programs and services necessary to address their needs. Support and engage
families with low program participation and who are reluctant to fully engage in services. The
environment for this position is field-based as well as an office environment. It involves working
within at-risk areas including the home.
Must have vehicle and maintain a valid CA driver’s license and automobile insurance, or other
reliable transportation to travel to cities in Long Beach, San Pedro, Compton, or other areas in
which the Center has business. Travel may also include travel by charter boat to the island of
Catalina in Avalon.
Regular attendance is an important factor in employee’s job performance in order for The Guidance
Center to maintain efficient operations. When employees are absent, schedules and commitments fall
behind, and other employees may need to assume added workloads. Employees are expected to report to
work as scheduled and on time.
Works well under pressure; meet multiple and sometimes competing deadlines and at all times
demonstrate ethical and cooperative behavior with staff, clients, visitors, and others associated
with The Guidance Center.

Regular attendance is an important factor in employee job performance in order for The Guidance
Center to maintain efficient operations. Employee would be expected to report to work as scheduled
and on time.
Qualifications:

MUST BE A PARENT OR GUARDIAN OF A CHILD, OR FAMILY MEMBER WHO HAS EXPERIENCE WITH MENTAL ILLNESS OR
HAS EXPERIENCED ACCESSING OR RECEIVING MENTAL HEALTH SERVICES FOR HIM/HERSELF.

Must be bilingual English/Spanish. Must be able to identify resources and collaborate with agencies
that can be of assistance to low income, multi-problem families struggling with mental health
problems. Requires a motivated self-starter who can work effectively with a culturally and
ethnically diverse client population and exhibits an understanding of mental health principles.
Possess effective written and verbal skills in order to communicate with parents/caregivers and
document collateral activities.

Computer literate in Microsoft Office programs, such as Word, Excel, Outlook. Depending on position
within the agency, may be required to possess or ability to learn, PowerPoint, Publisher, Access or
related database management software.

Must have vehicle and maintain a valid CA driver’s license and automobile insurance, or other
reliable transportation to travel to cities in Long Beach, San Pedro, Compton, or other areas in
which the Center has business. Travel may also include travel by charter boat to the Island of
Catalina in Avalon.

Duties (but not limited to):

1. Conduct meetings and provide advocacy and support to parents/caregivers of the Full Service
Partnership.

2. Share personal life stories as it pertains to supporting parents/caregivers with managing
children, youth and/or a family member/s in DCFS system, Mental Health system, Probation system,
Educational system or Regional Center system.

3. Ensure the parent/caregiver’s perspective is taken into consideration when formulating
treatment plans; goals and objectives.

4. Interacts with the community at large and develop relationships with agencies and other
community resources that can serve as linkages and referral sources for MHSA families in addressing
their needs.

5. Participate in a multi-disciplinary team in developing effective strategies to support and
ensure client/family success. Attend trainings and team meetings.

6. Although services to families may be provided in the office, services are primarily field based
and involve working within at-risk areas including the home and community.

7. Provide documentation of service delivered as determined by program and contract
requirements.

Equal Employment Opportunities:

The Guidance Center provides equal employment opportunities (EEO) to all employees and applicants
for employment without regard to race, color, religion (including religious dress and grooming
practices), gender, sexual orientation, gender identity, national origin, age, disability,
pregnancy (including breastfeeding and conditions related to breastfeeding), genetic information,
marital status, ancestry or status as a covered veteran in accordance with applicable federal,
state and local laws. The Guidance Center complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the organization facilities. This policy
applies to all terms and conditions of employment, including hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence, compensation and training. We are
firmly committed to maintaining a work setting in which people of diverse backgrounds and
lifestyles may grow personally and professionally.
The Guidance Center expressly prohibits any form of unlawful employee harassment based on an
individual’s race, ancestry, color, religion (including religious dress and grooming practices),
national origin, marital status, sex (including sexual harassment and gender identity), sexual
orientation, disability (physical or mental including HIV/AIDS diagnosis), pregnancy (including
breastfeeding and conditions related to breastfeeding), medical condition (cancer and genetic
characteristics), age (40 or over), military and veteran status, or exercising the right to any
legally provided leave of absence in the application of any policy, practice, rule or regulation.
Improper interference with the ability of The Guidance Center employees to perform their expected
job duties is absolutely not tolerated.

How to Apply:

For immediate consideration, please submit resume to humanresource@tgclb.org

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