General Manager

ORGANIZATION DESCRIPTION

Long Beach Camerata Singers (LBCS) is the professional-level choral organization serving the City of Long Beach and its surrounding 10-mile radius, a total of 1.6 million people.  The organization is led by Grammy-award winning Artistic Director, Dr. James K. Bass.  The chorus consists of 24 paid singers and 65 fully-audition volunteer singers.  The organization is managed by a 24-member Board of Directors and presents 4 self-produced concerts per year.  LBCS serves as the symphony chorus for the Long Beach Symphony Orchestra, and one of only 3 symphony choruses in the Southern California area.  The organization presents a free summer series of outdoor community concerts called the Front Porch Concerts.  LBCS also maintains a robust education presence in the community, with programs that serve both pre-K students in state funded child development centers as well as LBUSD Middle and High School students with in-school concerts and workshops.

General Description

The General Manager reports to the President and works closely with the Board of Directors.  This full-time employee is responsible for supervising the Box Office, Operations, Marketing and Social Media, Event Management and Education.  The GM also works closely with the Personnel Manager, the Grant Writer and the Development functions.  The GM must work on current needs while simultaneously planning for upcoming events.  The GM should be capable of anticipating problems and visualizing procedures to ensure the smooth execution of weekly rehearsals, concerts and fundraising events.  This is a hands-on working position, and the candidate should expect to have regular deliverables and deadlines to meet.  This position requires attendance at regular Tuesday evening rehearsals, as well as at concerts and fundraisers that occur on less than eight weekends per year.

Position Responsibilities

Organizational:

Work to yearly Master Calendar of rehearsals, concerts and fundraisers
Personnel/Payroll Duties

Maintain employee records in ADP
Collect staff and singers information for payroll clerk to input into ADP for semimonthly payroll
Transmit CalSavers information to Bookkeeper as required
Troubleshoot payroll questions and problems
Work with ADP to ensure that annual W-2’s and 1099’s are distributed and received on a timely basis
Coordinate with bookkeeper/Payroll clerk to ensure timely payment for guest artists, soloists and other single-engagement performers and vendors
Concert Planning and Operations:

Work with Operations Manager and to ensure that all resources are available for each concert
Work with LB Performing Arts Center personnel to manage costs and ensure that over-staffing does not occur
Coordinate with Box Office Manager to ensure successful completion of tasks
Ensure timely creation of show flow documents to track that all tasks are being considered and executed on a timely basis
Prepare concert program, working with other staff, outside designers, advertisers, donors and printers
Coordinate with community roundtable and pre-concert lecturers;  ensure they are oriented to their tasks and schedules
Front Porch Concert Planning and Operations:

Work to annual FPC schedule
Site concerts as mandated by grant commitments and other considerations
Recruit hosts as necessary
Recruit sponsors for concerts
Coordinate with Personnel Manager to ensure satisfactory artistic coverage
Ensure adequate operations and administrative staffing
Prepare event programs (self-print)
Track attendance and donations
Auditions, Rehearsals/Singers Coordination

Provide marketing support for audition process
Attend rehearsals and ensure that seating and equipment is set up as requested by the Artistic Staff
Attend rehearsals and assist with ticketing and donation processing services as needed
Interact with singers and artistic staff
Box Office and Ticketing

Supervise the Box Office Manager
Act as back up for Box Office Staffing in the event of an emergency
Strategize with Box Office Manager and Social Media Coordinator to maximize concert attendance, including ticket discounting opportunities, group ticket sales outreach, special offers for community groups, etc.
Marketing

Supervise Social Media Coordinator
Develop marketing calendar for each concert, including Social Media, Email, Schedule of Ticket discounts, Digital Advertising, Direct Mail Advertising and Print Advertising
Coordinate production and mailing of concert postcards
Work with Social Media Coordinator and other providers to develop audio and video marketing assets
Work with outside marketing agencies to buy marketing services/access for each concert
Prepare and send marketing emails
Prepare and distribute Press Releases
Track daily ticket sales for each concert and identify effective strategies for building audience
Fundraising Events

Plan and coordinate major fundraising events, including Director’s Reception, Gala, Long Beach Gives, Wine Tasting and Evening of Song
Recruit hosts as needed and/or coordinate with commercial hosts
Prepare digital and print invitations; prepare mailing lists and execute distribution
Plan food and drink for each event; recruit volunteers or coordinate with catering staff as required
Plan staffing for each event
Prepare fundraising boards, silent auction premiums, raffle items, bid paddles and other strategies for each event
Plan check out procedures for each event to ensure a pleasing patron experience while capturing as many pledges as possible
Reconcile donations post-event and prepare reports
Board of Directors

Attend Board meetings
Maintain Board of Directors roster
Work with Board President to prepare BOD packages
Prepare fundraising reports or other materials as requested for BOD meetings
Prepare draft minutes for Secretary’s review and approval.
 

REQUIREMENTS

Bachelor’s Degree in Music, Communications, Business Administration, Marketing or related field
Prior experience working with performing arts is greatly desired but not required.
Prior experience managing a small non-profit
Strong administrative skills, including the ability to plan, organize and communicate within an organization.
Technical and software skills including, but not limited to:
Google Office Suite
Microsoft Office, including Excel and Word
Powerpoint
Canva
Photoshop a plus
Mailchimp
Survey Monkey
Adobe Acrobat
ADP