Outreach Coordinator

January 4, 2024
  • Full Time
  • Long Beach
  • $19-$24 per hour USD / Year

Website Historical Society of Long Beach

Where history lives

The Outreach Coordinator understands the importance of developing a community of Historical Society of Long Beach (HSLB) supporters. This begins with the visitors’ first interaction with an HSLB representative. The Outreach Coordinator is likely the first point of contact with potential donors, thus a friendly demeanor is required. A successful candidate will be willing to learn about the history of Long Beach as well as get to know individual members. The position requires a team player who has strong verbal and written communication skills. A successful candidate will be productive with a minimal amount of supervision.

The Outreach Coordinator is responsible for membership development, and fund drives including Long Beach Gives, Giving Tuesday, event sponsorship, and 2 mail-based campaigns. Engagement with the community is designed to support membership, and result in financial contributions, event sponsorship; historical collections from communities that are underrepresented in HSLB collections; and audience developments for exhibitions, and programs. Successful candidates will utilize current events and HSLB programs to encourage community support for the organization. This is a full-time, non-exempt, hourly position.


Primary Responsibilities:

Membership Program

·         Membership Renewal Process—writing and sending monthly letters to members whose dues expire and lapsed members; receiving dues payments via US mail, online, and credit card; composing and sending thank you letters for dues received.

·         Membership Recruitment—marketing membership to visitors; writing outreach letters encouraging membership; developing campaigns to expand membership with HSLB

·         Database Management— managing membership and donor records in Past Perfect database; composing and sending thank you letters to contributors; maintaining email marketing lists.

·      Developing relationships with members, donors, and potential members, donors, and sponsors. Communicating with HSLB supporters, and those who are not yet members in person and through monthly email marketing.


Campaign Management

·         Recruiting sponsors and financial contributions to support exhibitions and programs such as the Historical Cemetery Tour. Responsible for producing convincing request letters, all gift tracking, and thank you letters.

·         Supporting the Executive Director and Board of Directors in development.

·         Developing giving campaigns for Long Beach Gives in September, Giving Tuesday in November, and other fund drives, create social media, and email marketing messages


·         Writing and compiling a monthly email newsletter with input from all staff.

·         Preparing weekly social media posts that connect HSLB and our historical collections with current events.


Visitor Services

·      Greeting and talking with visitors to the museum about exhibitions, encouraging membership
·      Staffing the facility during First Fridays six times each year (6-9:30 pm)
Shared Responsibilities:

·      Giving tours of the gallery to visitors.
·      Assessing visitor needs; assisting researchers
·      Working with, deploying, and assisting volunteers
·      Selling books, photographic reproductions, and other items

·      Answering telephone calls, messages, and email

·      Supporting special events and programs such as the Cemetery Tour

·      Assisting Executive Director on various projects and other duties as assigned

·      Housekeeping – sweeping the store front, dusting, taking out garbage, restroom maintenance.



·      Bachelor’s degree

·      Two years of work experience

·      Excellent oral and written communication skills in English

·      Ability to change priorities to effectively carryout projects when needed

·      Willingness to learn about the history of Long Beach

·      Productivity with a minimal amount of supervision

·      Working knowledge of MS Word, Excel


Preferred Qualifications:

·      Conversational Spanish or Khmer

·      Track record of managing multiple projects simultaneously

·      Experience working with volunteers

·      Knowledge of nonprofit environments

·      Three-year resident of Long Beach

·      Knowledge of US and local history

·      Interest in local history

·      Donor databases, Past Perfect database


About HSLB: The Historical Society of Long Beach collects, preserves, and presents local history. Through historical collections, exhibitions, and programs we connect people to the past, and to the place they live. We present an inclusive community narrative and help create a greater understanding of our neighborhoods, the city, and its place in the larger world. HSLB employs a small and mighty staff, is supported by an active board of directors, and a cadre of volunteers.

Terms of Employment: 24-38 hours per week Tuesday to Saturday. Some paid holidays, sick time, and vacation after one year of employment. Hourly compensation range $19-$24.

Application Instructions: Provide a cover letter that relates one’s experience to the position, a resume, and a letter convincing someone of why they might support the HSLB to julieb@hslb.org.

To apply for this job email your details to julieb@hslb.org

GET IN TOUCHSocial Media
Follow us for news, tips and much more