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Enrollment Specialist (Comprehensive Child Development Services)

 In Job Postings

Title: Enrollment Specialist

Department: Program

Reports to: Contracts & Compliance Manager

Classification: Non-Exempt

Time Commitment: Full-Time

Job Summary:

Under supervision of the Contracts & Compliance Manager and in collaboration with the Program Director, the Enrollment Specialist determines eligibility and enrolls families in the center-based program. The Enrollment Specialist also conducts community outreach and provides administrative support to assigned ECE sites.

Responsibilities:
Enrollment and Eligibility

  • Valid California Driver’s License and transportation.
  • Determine eligibility based on contract guidelines.
  • Process timely certification and recertification of families at various intervals.
  • Conduct file audits to ensure accuracy and minimize errors.
  • Ensure enrollment is at full capacity.
  • Maintain updated waitlist of families seeking enrollment.
  • Maintain updated family information and communicate status changes to program staff.
  • Ensure family files are maintained in a secure and confidential manner.

Attendance

  • Verify attendance and back up documentation.
  • Generated attendance reports per set timelines.
  • Process family fees and perform related tasks.

Outreach

  • Participate in community outreach events to distribute program information and maximize enrollment.

Front Office Support

  • Answer phones, greet guests and maintain a clean and welcoming entrance area.
  • Maintain current resource and referral information. Provide timely follow up with families who have requested and received referrals.
  • Create and maintain parent bulletin boards.

Performs other duties as assigned

Requirements:

  • Associate’s Degree
  • Proficient in Microsoft Office suite (Word, Excel, Power Point, Publisher)
  • Excellent oral and written communication skills.
  • Ability to work independently with minimal supervision.
  • Excellent organizational skills with the ability to multi-task.
  • Ability to communicate in English and Spanish.
  • Ability to maintain confidentiality and discretion.
  • Exceptional customer service skills.
  • High degree of professionalism and accountability.
  • Excellent attendance and punctuality.
  • Valid California Driver’s License and transportation.

Physical Requirements:
Must possess mobility to work in a standard office setting and to use standard office equipment including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.

Travel Requirements:
Local travel required.

How to apply:

Send resume and cover letter to : hr@ccdlb.org

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