Chief Clinical Officer (The Guidance Center)

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About The Guidance Center (TGC)

TGC is a private, nonprofit community agency incorporated in California in 1946. We operate four mental health service delivery sites in southeast LA County, including in Long Beach, San Pedro, Compton, and Avalon (Catalina Island). The mission of TGC is to provide comprehensive mental health treatment to our community’s most disadvantaged children and their families struggling with mental illness and abuse, leading them toward a positive and productive future. We offer a competitive benefits package including medical, dental, vision, 403b with ER match, vacation and 11 paid holidays.

Summary

The Chief Clinical Officer is responsible for overall patient care by assuring the quality of DMH County contract clinical service delivery programs, that patients receive appropriate good diagnosis and treatment through oversight of the agency’s program managers. The Center has clinics or programs in a variety of locations in Los Angeles County. These programs are units of a larger, agency contract with the Los Angeles County Dept. of Mental Health, and most standards, compliance, and productivity issues stem from that contract. Ability to assess and prioritize competing job demands, work on several projects simultaneously, and complete projects with different time-lines. The Chief Clinical Officer is a member of the Center’s Executive Team and reports to the Chief Executive Officer.

Qualifications

At least five years relevant experience as a clinical program manager or director, including supervision of professional staff. Advanced degree in a mental health field and current CA license as a Psychologist, Psychiatrist, Clinical Social Worker, or Marriage and Family Therapist. If licensed in another state, must meet prevailing California requirements and obtain license in this state within one (1) year.

Must possess excellent interpersonal, verbal and written communication skills as well as a background in clinical and administrative supervision, and program management; experience with County DMH contract with EPSDT Medi-Cal and Rehabilitation Option rules and regulations, and community mental health setting. Experience managing and coordinating a multi-disciplinary team as well as demonstrated leadership skills and the ability to supervise a multi-cultural/multi-generational team. Awareness of and adherence to the highest standards of professional ethics and standards of practice, HIPAA, and current laws and regulations regarding child and family mental health services, including those regarding mandated reporting, patient privacy and confidentiality requirements.

Duties (but not limited to)

1. Overall direction and vision for clinical services.

2. Conducts regular Program Manager team meetings, which will include periodic input and information from the Executive Team, depending upon prevailing issues; Provide managers with supervision, consultation, support, guidance and expectations regarding the provision of clinical services to children and families at their location or within their programs; review, approval and signing of clinical notes as needed.

3. Travels to different Center and County DMH location sites for meetings, conferences, training, and supervision.

4. Actively participates in program-related grant writing and conducts outreach and represents agency in the community.

5. Works closely with the Center’s Program Manager, Quality Improvement and Training with regard to training needs and help to translate those needs into continuing professional education for staff
members; may provide training to some clinical staff members so that they can adhere to policies and procedures in the daily performance of their jobs and that helps the organization maintain compliance with industry standards and health care laws and regulations.

6. Works closely with the Center’s Program Manager, Quality Improvement and Training to coordinate efforts regarding clinical quality improvement, outcome studies, responding to certification site visits, program reviews, and clinical records audit.

7. Works closely with Chief Operating Officer on administrative aspects of Programs, including, but not limited to billing, paperwork, budget projections, and reports.

8. Oversees clinical program development, evaluation, and maintenance of compliance with relevant standards.

9. Act as DMH liaison in partnership with finance and CEO.

10. Lead and partner with program managers in the preparation, submission, and adherence to their annual department budget, productivity standards and developing
relevant written policy and procedures regarding such activities and ensuring that these policies and procedures are communicated to relevant parties within the agency. Ensure the programs meet DMH contract services and billing obligations.

11. Interacts professionally and collaborates with staff members from allied agencies, other
County departments with overlapping goals and objectives (e.g., schools, DCFS, etc.).

12. Responds to client and consumer complaints or concerns, and provides interested members of the community with program information regarding the Center’s services and mission.

For immediate consideration, please submit resume to humanresource@tgclb.org

We are an Equal Opportunity Employer

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