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Case Manager (The People Concern)

 In Job Postings


 Case Manager

Location: Access Center

Under the supervision of the Program Manager, the Case Manager is responsible:

• Provide crisis intervention, case management and follow-up services to a caseload of 25
homeless individuals
• Provide information, referral services, and advocacy to support clients in achieving their
• Develop effective, trusting relationships with clients using a client centered approach that
includes motivational interviewing, harm reduction, and housing first
• Perform a comprehensive needs assessment (screening and intake) for all case managed clients,
and develop a plan that is based on client’s needs, issues and goals
• Maintain accurate documentation of client information (intake, referrals, progress notes and
service delivery)
• Maintain accurate client records and statistical data (manually and via computerized database
• Educate community members (and potential clients) about Access Center services and the issues
faced by the population served
• Participate in on-going self-evaluation, program evaluation and development/modification
• Participate in all case file, staff meetings, trainings and retreats
• Communicate effectively and in a timely manner with management team, peers, collaborators, and
• Report to work as scheduled
• Other duties as assigned


• B.A. or equivalent experience
• Minimum of one (1) year experience in case management
• Valid Driver’s License
• Demonstrated knowledge of issues faced by population served
• Knowledge of social service agencies, especially on the Westside, is a plus
• Experience working in a community-based setting and as part of a team
• Committed to improving the community through empowerment and dignity
• Skilled in non-violent crisis intervention
• Ability to self-motivate and be flexible in a fast paced environment
• Computer literate; able to use computerized database system for client file management


Apply OR
Mail salary expectations, cover letter, and resume to
The People Concern Human Resources 2116 Arlington Ave.
Los Angeles, CA 90018 OR
Fax: 323-940-4759

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